Chesapeake Veterinary Referral Center and Pet+E.R. are Maryland's premier provider of veterinary specialty services, including emergency and critical care, cardiology, surgery, internal medicine and oncology. Staffed with board-certified specialists and veterinarians, 24 hours a day, 365 days per year, our hospital serves thousands of pet owners each year. We pride ourselves in creating a positive client experience during what could be a very difficult and emotional time as they care for their beloved pet. The Client Services Team is responsible for ensuring that our customer service is unsurpassed, exceeding expectations from a client's first call through their entire time with us. A variety of shifts are offered and rotate through days, swing and overnight to allow our team work-life integration.
Being a member of CVRC/Pet+E.R. Client Services team means being part of a 24-hour team, dedicated to the highest service standards. We never underestimate the impact one person can have on our clients and are always interested in hearing from those who share our passion for serving others.
Primary Responsibilities/ Key Skill Area:
Hospitality and Customer Care
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